Leanne Pozzi is a seasoned professional in customer success and experience, currently serving as the Director of Customer Success at Grammarly since August 2024. Prior to this role, Leanne held various positions at Showpad, including Senior Manager of Global Customer Success, and Manager of Customer Success for the US. Leanne's extensive experience also includes serving as Vice President of Customer Experience at Forma and Senior Director of Customer Success at Culture Amp, where a strong track record in customer satisfaction was established. Previous roles at Outbrain, Jumpstart Automotive Group, Wunderman, and Emerald City Graphics further showcase a diverse background in account management and project management. Leanne earned a degree in Business Administration with a focus in Marketing from the University of Washington, and graduated from San Ramon Valley High School.
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