Mark Flores is a UX Researcher and data-driven storyteller with expertise in fintech, healthtech, and AI. With four years of experience in qualitative and mixed methods research, Mark works at Grammarly as a Senior User Researcher, focusing on user interactions with AI products. Previously, Mark held positions at Hinge Health and SoFi, where they contributed to significant product developments and enhancements. Mark earned a Bachelor of Arts in English and Human Biology and a Master of Arts in Sociology from Stanford University, maintaining a strong commitment to lifelong learning and community empowerment.
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