Bianca Earley

Bianca Earley is an accomplished Quality Assurance Engineer III at Granicus, having progressed through multiple roles within the company since March 2021, including Quality Assurance Engineer II and Senior Customer Success Consultant. In this capacity, Bianca manages a portfolio of approximately 100 clients, focusing on customer advocacy by collaborating with various internal departments to enhance the customer journey and prevent churn through proactive outreach. Prior experience includes positions at Diligent Corporation as a Customer Success Consultant, Johnston and Murphy as a Customer Support Specialist, and Juicy Couture as an Assistant Store Manager. Bianca's career began as a Sales Associate at Juicy Couture. Education was completed at Nassau Community College from 2016 to 2018.