Jon Johansen has extensive experience in product management and technical support, currently serving as a Senior Product Manager at Granicus, Inc. since January 2011. Prior to this role, Jon worked at Daystar Computer Systems from June 1999 to January 2011, where positions included Product Owner, Development Manager, System Engineer, Technical Support Manager, and QA Engineer, overseeing a team that achieved a 99% retention rate. Jon holds a Bachelor's Degree in Management Information Systems from Loyola University Chicago, earned between 1996 and 1999.
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