Maddy Andersone is an Experience Consultant at Granicus, responsible for executing comprehensive multichannel strategy projects for public sector clients, including project management, stakeholder engagement, and insight translation into actionable plans. As the CX & UX Consultant and Founder of Pineapple Innovation, Maddy collaborates with business owners and stakeholders to define company vision, optimize operational processes, and enhance customer journey mapping. Previous experience includes a role in Claims Administration within the insurance sector. Maddy holds a BSc in Open Degree in Business Management from The Open University and has completed additional education in business management and Latvian Business College.
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