Mark D Mckenzie is a highly skilled IT professional with extensive experience in technical support and application support roles across various companies. Currently serving as a Technical Support Specialist at Ping Identity and a Technical Support Engineer at Granicus, Mark excels in managing customer communications and resolving high-priority tickets efficiently. Previous roles include Application Support Engineer at Poq eCommerce, where troubleshooting APIs and providing user support were key responsibilities, and Senior Tech-Bar & VIP Team Lead at the Department of Business, Energy and Industrial Strategy, where training and management of IT staff was emphasized. Additional experience includes SharePoint administration at Burberry and support engineering roles for Office 365 migrations. Mark has a proven track record of delivering high-quality technical support and improving service delivery across multiple organizations.
This person is not in the org chart
This person is not in any teams
This person is not in any offices