Ron Skoglund

Ron Skoglund is a seasoned professional with extensive experience in customer support and project management across various industries. Currently serving as Senior Manager of Customer Support at Granicus since October 2019, previously held the position of Manager of Customer Support after GovQA's acquisition by Granicus in August 2021. In addition, Ron works as an advisor for a start-up SaaS business, providing expertise in customer experience and go-to-market strategies. Other notable roles include Director of Youth and Family Ministry at the Evangelical Lutheran Church of the Good Shepherd, Client Relationship Manager at Incent, Inc., and Process Manager at Geodesic Systems, showcasing a robust background in both software implementation and organizational management. Ron's engineering acumen stems from a Bachelor of Science in Mechanical Engineering from Northwestern University and an MBA from the Lake Forest Graduate School of Management.