Shruti M.

Shruti M. is a Customer Experience Analyst at Granicus since May 2025, with prior experience as Specialist Manager in the Program Management Office at Emcure Pharmaceuticals Limited, where responsibilities included leading marketing projects and conducting competitor analyses. Shruti has held multiple sales and account management positions, including Senior Account Manager at Times Internet, Area Sales Manager at Zomato, and Premium Relationship Manager at Reliance Jio, where remarkable achievements included launching the successful JIO PHONE and managing corporate and retail sales efforts. Earlier roles involved territory sales management at Aircel and a summer internship at Airtel, focusing on market analysis and consumer awareness. Academic qualifications include a PGDM in Marketing and Finance from Xavier Institute of Social Service and a Bachelor's degree in Science from Deen Dayal Upadhyay Gorakhpur University.