Chanelle Okenchi is a seasoned customer success professional with extensive experience in account management and client services, currently serving as a Senior Customer Success Manager at Graphika since September 2025. Prior to this role, Chanelle held several positions at Collage Group from May 2017 to September 2025, including Director of Account Management, where responsibilities included overseeing a portfolio of approximately 25 Fortune 100 and 500 brands and leading initiatives for renewals, expansions, and custom project sales. Previous roles also encompassed Associate Director of Client Services and Senior Client Services Manager, managing significant accounts and delivering valuable insights to senior leadership. Chanelle Okenchi holds a Bachelor of Business Administration and a Bachelor of Arts with a double major in Marketing and Cultural Anthropology from the College of William and Mary, graduating in 2017.
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