Rob Schmeltzer serves as the Head of Strategic Customer Success at monday.com, a low-code platform assisting organizations in building custom work management tools. Additionally, Rob is an Advisor and Investor at Graphio.ai, focusing on early identification of internal inefficiencies, and a Founding LP at SuccessVP, a firm that invests in SaaS companies prioritizing Customer Success. Previously, Rob held the Vice President of Customer Success position at ZenGRC, and further leadership roles at Twilio Segment, DocuSign, Cisco, and Oracle, demonstrating significant expertise in customer success, marketing, and service innovation across multiple technology sectors. Rob holds an MBA in Marketing and Finance from Northwestern University's Kellogg School of Management and a BA in Communications and English from the University of Pennsylvania.
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