Priscila Hoffmann e Souza

Customer Success Consultant at Graphite Systems

Priscila Hoffmann e Souza has been working in the customer service and technology industry since 2010. Priscila began their career as an Intern at Hospital Uniclinic in 2010, where they were responsible for the control and distribution of psychocotropic medications throughout the hospital. In 2012, they began working as a Text Reviser at Small World Language Services. In 2014, they began working as an Analyst at Axa Assistance Argentina, where their job was to inform clients how their benefits worked and help them when they needed it, especially during international travel. In 2015, they began working as a Supervisor at Atento Brasil, where their job was to oversee the VIP support team for advertisers in Latin America. In 2018, they began working as a Trilingual Troubleshooting Agent - Programmer Analyst at Google Project at Cognizant, where they provided technical support and solutions to their Latam clients. Currently, they are a Customer Success Consultant at Graphite Systems (graphiteConnect) since 2022.

Priscila Hoffmann e Souza began their education in 2009, earning a Bachelor's Degree in Pharmacy from Universidade de Fortaleza. Priscila then attended Universidad de Morón (Oficial) from 2011 to 2013, studying Medicine. Currently, they are enrolled at Estácio, pursuing a degree in Pharmacy, which they are expected to complete in 2025.

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Timeline

  • Customer Success Consultant

    March, 2022 - present