Sam Nguyen is a Product Support Engineer at Grasshopper, specializing in app, service, networking, and server issue resolution since December 2023. Previously, Sam worked as a Senior Technical Support Engineer at OPSWAT, focusing on client support and collaboration with R&D. Additional experience includes roles as a Network Automation Engineer and Network Administrator at Mantu, where responsibilities encompassed CI/CD development and technical support for network troubleshooting. Sam's career also includes positions as a Python Network Developer at FPT Telecom, Network Engineer in various companies, and a Researcher at Harvey Nash specializing in IT recruitment. Educational qualifications comprise of a Cisco CCNA and MCSA Windows Server certification.
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