Eric Chung is a seasoned professional in customer success and relationship management, currently serving as a Customer Success Manager at Grata since September 2025. Prior to this role, Eric held the position of Director of Customer Success at New Project Media from October 2023 to September 2025. Eric has also contributed to the customer success teams at Melio, where roles included Team Lead and Customer Success Manager from September 2020 to August 2022, and Acuris Global, where Eric advanced from Relationship Manager to Team Lead in Relationship Management between December 2014 and September 2019. Earlier experience includes serving as an Account Coordinator at POSCO America Corporation from July 2012 to November 2014. Eric holds a Bachelor of Science degree in Marketing from Rutgers University.
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