Daniel McGlothin has extensive experience in technical support and service desk management. Currently serving as the Manager of the Service Desk at Graybar since November 2015, Daniel oversees internal customer assistance with technical issues, emphasizing follow-up and thorough documentation. Prior to this role, Daniel worked as a Technical Support Specialist at Winning Technologies Inc., where responsibilities included assisting clients through various communication channels and maintaining computer systems. Daniel's earlier experience at Drury Hotels Company, LLC, included positions as a System Support Analyst Level II and Internet Help Desk Specialist, where key contributions involved configuring key card systems, developing training materials, and providing technical support for hotel openings and renovations.
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