Simon A. is an experienced IT support professional with a track record of providing technical assistance across various organizations. Currently serving as an End User Support Analyst at Graymont since May 2021, Simon has previously held roles such as IT Support Agent at the Commission de la construction du Québec and IT Support Technician at Groupe BMR. Key responsibilities have included first-level technical support for users in multiple sectors, participation in service deployments, and on-site support for critical incidents. Simon holds a collegial degree in SAP Supply Chain Management from Montreal College IT and a Professional Study Degree from CFP Des Patriotes, complemented by foundational education from Ecole Secondaire De Mortagne.
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