Lydia Dennard

Senior Product Manager at Grayscale

Lydia Dennard has a diverse work experience spanning multiple industries. Lydia began their career as an Office Assistant and Intern at Elise L. Ashpole D.M.D Dental, where they managed patient information, scanned charts, and handled inquiries. Additionally, they worked as a Creative Consulting Showroom Assistant at AESTHETIC MOVEMENT, where they assisted wholesale buyers with questions and ordering, and ensured the cleanliness and appearance of the showroom.

Lydia also gained experience in the fitness industry, working as a Supervisor for Competitive Sports at UGA Recreational Sports Department and as a Strength and Conditioning Employee at UGA Recreational Department. In these roles, they enforced rules and policies, set up activity areas, and assisted with equipment and scorekeeping.

In the healthcare sector, Lydia held positions at Children's Healthcare of Atlanta. Lydia served as a Strong4Life Employee Wellness Intern, where they collected and analyzed employee health data, designed and implemented health and nutrition classes, and encouraged staff to create healthy habits. Lydia also worked as a Learning Coordinator, managing training center coordination, CPR certification, and course material standardization. Additionally, they worked as a PRN Project Coordinator and a Project Coordinator, supporting critical supply projects, communicating with stakeholders, and assisting with large-scale projects.

Lydia's experience includes customer support and management roles at Grayscale, where they worked as a Customer Experience Manager, managing support tickets and ensuring timely and accurate resolution. Lydia also served as an Integration Manager, Implementation and Support, contributing to the integration strategy, providing technical guidance during customer onboarding, and improving the product based on customer needs. Currently, they are working as a Product Manager at Grayscale.

Furthermore, Lydia has experience in childcare as a Nanny for the Pietryka Family, where they ensured the safety and well-being of four young children and provided transportation to various activities. Lydia also worked as a Sales Associate and Inventory Assistant at River Mint Finery, where they processed daily shipments, managed inventory, and provided customer assistance.

Additionally, Lydia volunteered as a Medical Volunteer in Costa Rica, where they assisted a doctor in a local clinic and conducted procedures in Spanish. Lydia'sskills include project coordination, customer support, technical guidance, inventory management, and communication. Lydia Dennard is a versatile professional with a strong background in various industries.

Lydia Dennard completed their Bachelor of Science degree in Public Health Education and Promotion with an emphasis in Health Services from The University of Georgia, attending from 2012 to 2016. In January 2019, they obtained a certification in Basic Life Support for Healthcare Providers (BLS) from the American Heart Association.

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Timeline

  • Senior Product Manager

    June 1, 2024 - present

  • Product Manager

    December, 2022

  • Integration Manager, Implementation and Support

    February, 2022

  • Customer Experience Manager

    October, 2021