Muhammad Aaqib is an experienced IT professional with a solid background in system administration, network engineering, and IT support. With a Master's degree in Information Technology from Bahauddin Zakariya University, Muhammad worked as an IT Support Specialist at Information Process Solutions from April 2018 to May 2021, managing Windows Server environments, user accounts, email systems, and IT support for over 100 users. Subsequently, Muhammad joined Great Computer Solutions, Inc. in June 2021 as a Network & System Engineer, providing remote support to clients, managing Office 365 services, and addressing server and Active Directory queries. In January 2024, Muhammad took on the role of System Administrator and Helpdesk Lead at Great Computer Solutions, focusing on team coordination, ticket management, and operational efficiency improvements.
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