Vikas Kumar

Vikas Kumar is a Senior Learning Consultant at Great Learning, where they provide expert consultation and design effective learning strategies. With a strong background in learning and development, customer retention, and business development, Vikas previously led a team of retention specialists at BYJU'S, implementing successful customer retention strategies. They have also served as a Quality Analyst at Teleperformance, where they enhanced service quality through thorough assessments and coaching. Vikas holds a B.Tech in Civil Engineering from Kurukshetra University and is pursuing an Executive Program in Management at the Great Lakes Institute of Management Gurgaon.