Fani Kaplan

Dev Support Engineer at Green Invoice

Fani Kaplan has work experience as a Dev Support Engineer at morning by Green Invoice, starting in July 2022. In this role, they answered incoming tickets from clients, provided technical support and guidance, and performed API testing. Fani also utilized Kibana and Epsagon for logs tracing. Prior to this, Fani worked as a Customer Support representative at the same company, starting in October 2021. Additionally, Fani worked as a Laboratory Technician at Ben Zvi High School from September 2018 to September 2021. In this role, they collaborated with Biology & Bio-technology staff, managed lab inventory and equipment, and oversaw financial expenses related to the lab.

Fani Kaplan completed their education at Ariel Technical College from 2015 to 2017, where they obtained a degree in Practical Engineering with a specialization in Biotechnology. Subsequently, they pursued further studies at The Open University of Israel starting in 2019. Fani is currently enrolled in the Bachelor of Science program, majoring in Biology/Biological Sciences.

Links

Timeline

  • Dev Support Engineer

    July, 2022 - present

  • Customer support

    October, 2021