Ben Ross is the current Chief Operating Officer at Green Payments. Prior to this, they were the Vice President at Muscle Maker Grill from January 2015 to December 2019. In this role, they were responsible for developing, planning, and executing the company's global strategy to competitively position them in the rapidly evolving fast-causal restaurant segment. Under their leadership, the franchise grew from a small regional footprint to a widely recognized international brand across 20 states and overseas. Ben also played a critical role in the company's sale to a private equity partner. In addition, they garnered the company a feature on CBS TV's Emmy Award-winning Undercover Boss.
Prior to their role as Vice President, Ross was the Director of Franchise Development at Muscle Maker Grill from January 2012 to December 2015. In this role, they developed and rolled out the company's Food Truck Program, which was sold to Compass Group (Gourmet Dining Services) at University. Ben also oversaw the roll-out of the program across the country onto military bases working with AAFES. In addition, Ross developed and executed the roll-out of Express MMG locations and MMG Partnership with LA Fitness, 24 Hour Fitness, Giant Fitness and other fitness facilities. Ben also secured a deal to launch in MetLife Stadium and Angel Stadium through Delaware North and Legends Hospitality.
Ben Ross has a partial B.S. in International School of Hospitality and Tourism Management from Fairleigh Dickinson University. Ben also has a high school diploma from Freehold High School. Ben is certified from the NJ Department of Banking & Insurance - Real Estate Commission as a Realtor, and from the Electronic Transactions Association as a Certified Payment Professional (CPP).
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