Sari Täckman

Chief Customer Experience Officer at Greenstep

Sari Täckman has extensive work experience in customer experience management, sales, and account management. Sari has held various roles in notable companies such as Greenstep Oy, Silta Oy, Microsoft, and Nokia. In their most recent role as Chief Customer Experience Officer at Greenstep Oy, they had overall responsibility for customer relationship management and development globally. Prior to that, they served as an Account Director at Silta Oy, where they focused on sales, account management, and ensuring high customer satisfaction. At Microsoft, Sari held the position of Head of Care Readiness, leading a team of engineers in R&D programs. In their tenure at Nokia, Sari held several roles, including as Head of Self Help & Assisted Support Capability Development, Senior Manager, and Project Manager. Sari has expertise in strategic direction, customer-centricity, operational excellence, and project management. Sari also has experience in payroll administration and system specialist roles at NOKIA's Operational Human Resources department.

Sari Täckman obtained a Master's degree in International Business from Anglia Ruskin University in Cambridge from 1998 to 1999. Prior to that, they completed a Bachelor of Arts (Hons) in European Business at Anglia Ruskin University from 1995 to 1997. Sari also attended Satakunta Polytechnic University in Rauma from 1993 to 1995, where they studied Management. Their education history also includes completing Upper Secondary School at Luostarivuoren Lukio in Turku from 1988 to 1991. No specific degree or field of study is provided for their time at Satakunta Polytechnic University and Luostarivuoren Lukio, respectively.

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