Fabio Ramos has extensive experience in user support and IT roles, having worked across several prominent companies. At the Stefanini Group from August 2017 to July 2020, Fabio served as a user and support specialist for Philip Morris Internacional. Following this, a position as IT DW&C OSS Support at SERMICRO was held from August 2020 to July 2021, also supporting Philip Morris Internacional. Fabio transitioned to a Help Desk Coordinator and Help Desk Specialist role at Greenvolt Group in March 2024. Prior experience includes a long tenure at Media Markt Iberia in customer care from October 2008 to July 2017 and serving as Service Desk Lead at Konica Minolta Business Solutions Portugal from July 2021 to May 2023, providing support for Nos. Education includes ongoing studies at ISEL - Instituto Superior De Engenharia De Lisboa since 2010, along with a secondary education in Technology of Computer Science from Matias Aires (2004 - 2008).
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