Leonardo D. has a diverse background in technical support and data analysis, beginning with a role as Suporte técnico at Grid Sistemas from March 2021 to November 2022, where responsibilities included providing support through email, WhatsApp, and phone, assisting with ERP modules, creating technical manuals, and monitoring software for anomalies. Following this position, Leonardo served as Analista de Inteligência de dados at Italínea Móveis from November 2022 to March 2025, overseeing BI platforms, validating data, developing business projects, collaborating with external BI consultants, promoting a data-driven culture, and preparing documentation for compliance with the Lei do Bem. Currently, Leonardo holds the position of Analista de Inteligência Comercial at Grendene S/A since September 2025, leveraging prior experience in commercial consulting at Moderna Automação Residencial from April 2019 to December 2020, where tasks involved lead engagement, budget preparation, and maintaining relationships with architects and designers.
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