GreyLabs AI is an Agentic Voice AI platform transforming how Financial Institutions engage with their customers.

We help Banks, Fintechs, Insurance Companies, NBFCs, and Broking Firms automate their contact centers using Voice AI Agents that can talk, listen, sell, support, collect, and analyze - across multiple Indian languages.

Our platform blends Speech Analytics, Conversational Intelligence, and Domain Expertise to deliver measurable outcomes across Telesales, Customer Support, and Collections. We help enterprises drive:

* Higher sales conversions
* Improved collections
* Better compliance and governance
* Enhanced customer experience
* Lower operating costs

We are proud to be trusted by leading institutions including IDFC FIRST Bank, Motilal Oswal, Groww, SBI Life, Max Life, Slice, Fibe, Kreditbee, and others.

Backed by Elevation Capital and Z47 (Matrix Partners India), our mission is to help financial institutions build AI-first contact centers that scale with empathy, intelligence, and trust.

Crunchbase:
https://www.crunchbase.com/organization/greylabs-ai

GreyLabs AI

Aman Goel

Shreyas Patel

Harshita Srivastava

This department focuses on ensuring customer satisfaction and optimizing the overall client experience through strategic engagement and support.

Customer Success

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department oversees and coordinates artificial intelligence projects to ensure successful delivery and alignment with organizational goals.

AI Project Management

This department focuses on selling products and services to large organizations and enterprises.

Enterprise Sales

This department focuses on deploying and managing engineering solutions in various environments to ensure optimal performance and support.

Engineering Operations

This department provides strategic direction and oversight for the organization's operations and vision.

GreyLabs AI

Org chart

Teams

Customer Success

Software Development

AI Project Management

Enterprise Sales

Engineering Operations

Executive Leadership

Offices

GreyLabs AI

Org chart

Teams

Customer Success

Software Development

AI Project Management

Enterprise Sales

Engineering Operations

Executive Leadership

Offices

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