Ryan Hicks

Ryan Hicks has a diverse work experience spanning various roles in the technology industry. Ryan is currently serving as the Vice President Solutions Architecture at Greyson Technologies Inc. since July 2023. Prior to this, they worked as a Sr. Account Manager at Phonism from March 2023 until July 2023.

Before that, Ryan held the position of a Zoom Phone Account Executive | Healthcare at Zoom from January 2021 to March 2023. Ryan also worked as the Chief Technology Officer - Managing Member at Flagler Technologies from June 2018 to January 2021.

Ryan has also gained valuable experience working at Dell EMC, where they served as the Sr. Manager, Global Technology Office from February 2018 to July 2018, and as the Advisory Systems Engineer, Global Technology Office from February 2017 to February 2018.

Furthermore, they held the role of Director of Professional Services at ProSys Information Systems from April 2016 to February 2017.

Ryan's career started in 2003 as a Network Architect at SDI Networks. Later, they became a Systems Engineer III at Cisco Systems from February 2006 to January 2013.

Additionally, they worked as the Managing Partner at Advanced Systems Engineering, Inc. in 2005.

Ryan's comprehensive experience also includes their tenure at RoundTower Technologies, Inc., where they held multiple positions including Vice President Architecture & Consulting from January 2015 to April 2016, and Practice Manager, Network and Compute from January 2013 to January 2015.

Ryan Hicks' education history includes attending Appalachian State University, although no specific start or end year is provided. Additionally, they attended the University of Phoenix starting in 2011, but again, there is no information about the end year or any degrees or fields of study pursued at either institution.

In terms of additional certifications, Ryan obtained the following:

- Certified Entry-Level Python Programmer Certification from Linux Academy in June 2020.

- Cisco WebEx Calling Administration Professional certification from Webex in June 2019.

- Cisco WebEx Calling Sales Professional certification from Cisco in June 2019.

- AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in July 2020.

- Zoom Admin Associate certification from Zoom in January 2021.

- Zoom Meetings Associate certification from Zoom in January 2021.

- Zoom Phone 101 certification from Zoom in January 2021.

- Amazon Certified Solution Architect-Associate certification from Amazon Web Services in January 2017.

There is no specific information provided regarding the completion or acquisition of the Certified Information Systems Security Professional (CISSP) certification or the Cisco Certified Network Professional (CCNP) certifications in voice and general networking.