Elena S. is an experienced Delivery Manager at Grid Dynamics since April 2025, previously serving as a Technical Project Manager at the same company from March 2019 to March 2024, where notable achievements included enhancing wholesale order processing by 300% and reducing order failures by 90% during a digital transformation initiative. Prior to this, Elena held various roles including IT Engineer, where a strategic overhaul of telephony infrastructure led to an 80% reduction in voice service costs. Earlier experience includes Project Manager and Network Engineer at Networks, designing and implementing cloud-based VOIP solutions, and Voice Services Lead Engineer at COMCOR, where leadership in network engineering contributed to significant revenue and customer satisfaction increases. Elena obtained a Specialist/Engineer degree in Multichannel Telecommunication Systems from Moscow Technical University of Communications and Informatics in 2013.
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