Edward Borden

Edward Borden has extensive experience in technical support, currently serving as a Support Specialist at Gridline, Inc. since March 2020. Prior to this role, Edward worked as a Help Desk Specialist at Charles Schwab from December 2005 to November 2019, where responsibilities included expert troubleshooting for various trading platforms and resolving escalated issues from second-level Help Desk Specialists, focusing on ticket resolution and management.