Emily Lee is a Customer Success Engineer at GRIDSIGHT, with a robust background in technical account management gained during tenure at Appian Corporation, where 100% case satisfaction was consistently achieved. Experience includes roles as Senior Lead Solution Engineer and Lead Solution Engineer, focusing on platform support for enterprise accounts. Prior to Appian, Emily served as an Electrical Engineer at Aurecon, engaging in significant projects such as easement assessments and HV transmission lines, while applying skills in Python and machine learning. An electrical engineering graduate from UNSW, Emily contributed extensively to women in engineering initiatives and gained practical experience through various internships and volunteer roles throughout academic tenure.