Erin Reece

Erin Reece is an experienced Service Call Center Manager currently with Groundworks since August 2023, responsible for tracking and reporting performance metrics and managing team dynamics. Previously, Erin held the same title at Alabama Foundation Specialists, Inc. since August 2013, where responsibilities included managing service technician schedules and processing payments. Earlier roles include a receptionist at QinetiQ North America, where scheduling and data entry tasks were performed, and a customer service representative at Central Elmore Water & Sewer Authority, focused on payment procedures and administrative support. Erin began the career journey as a pre-school teacher at Prattville YMCA while pursuing education. Erin holds a Bachelor's degree in Business Administration and Management from Faulkner University.