Geraint Isitt

Geraint Isitt is a seasoned technical writer with extensive experience in content creation and knowledge management. Currently employed as a Technical Writer at Group 42 since January 2021, Geraint previously served as a Technical Writer and Knowledge Manager at Emirates Group from June 2012 to December 2020, where responsibilities included standardizing error solutions and managing nine knowledge bases on the ServiceNow Knowledge Management System. Prior to this role, Geraint contributed to Saad Specialist Hospital as a Technical Writer for nearly five years, editing and co-authoring over 1200 policies and procedures. Earlier experience includes technical writing for Intuit Canada, producing help files for tax software, and a writing internship at Edmonton Airports. Geraint holds an Applied Degree in Professional Writing from MacEwan College, earned in 2006.