Call center services company specializing in call center managed services, call center training, call center consulting and a Verint Strategic Partner.

Consulting

Group Elite Communications

Group Elite Communications' headquarters in Laval, Canada

Michael Moore

Sebastien Comtois

Gabriel Rivero

Jessielyn Narciso

Shane Maguiness

Celina Kouzoudjian

This department provides engineering and support services to assist clients with technical inquiries and issues.

Client Support Services

This department is responsible for assisting and addressing customer inquiries and issues, ensuring satisfaction and retention.

Customer Support

This department oversees the planning, execution, and completion of projects, ensuring they meet organizational goals and deadlines.

Project Management

This department focuses on providing training and consulting services to enhance business skills and performance.

Training and Consulting

This department manages financial records, oversees budgeting processes, and ensures compliance with accounting regulations.

Accounting Department

The Engineering and Technical Support Team at Group Elite Communications is responsible for designing, implementing, and maintaining call center solutions. This team works closely with clients to ensure seamless integration with Verint systems, addresses advanced technical challenges, and provides ongoing support and optimization for efficient call center operations.

Group Elite Communications

Org chart

Teams

Client Support Services

Customer Support

Project Management

Training and Consulting

Accounting Department

Engineering and Technical Support Team

Offices

Group Elite Communications

Org chart

Teams

Client Support Services

Customer Support

Project Management

Training and Consulting

Accounting Department

Engineering and Technical Support Team

Offices

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