Patrick Pilon is a seasoned ITSM and DCIM consultant with over 30 years of experience. They began their career as a project manager and technical expert at Apogée Communications, working on numerous ITSM solutions. From 2005 to 2012, Patrick led the Service Management activities at Devoteam, guiding both technical and strategic aspects. After various roles, including Director of Operations Projects at Sapiens, they currently serve as a Senior ITIL/ITSM consultant at Onepoint. Patrick's extensive portfolio includes managing over 200 projects and delivering expert guidance to francophone clients.
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