Group O is a premier business process outsourcing provider with over 40 years of experience providing Loyalty, Supply Chain, and Packaging Solutions.

Outsourcing

Group O

Group O's headquarters in Milan, IL, United States

This department ensures the reliability and performance of technical products through rigorous engineering and program management.

Product Reliability

The Operations and Logistics Team at Group O is responsible for optimizing and managing the flow of materials and products throughout the supply chain. This team ensures efficient shipping and receiving processes, plans logistics, and coordinates production operations, all while implementing best practices to enhance service delivery and reduce costs in alignment with the company's commitment to quality and efficiency.

Operations and Logistics Team

The Sales and Business Development Team at Group O drives growth by identifying new market opportunities and nurturing relationships with existing clients. They collaborate closely with various departments to formulate strategic approaches, ensuring the delivery of tailored solutions across Loyalty, Supply Chain, and Packaging Services. Their expertise enables Group O to expand its footprint while championing diversity and sustainable practices in business development initiatives.

Sales and Business Development Team

The Leadership Team at Group O is responsible for setting the strategic direction and vision for the company, overseeing key business operations, and driving growth in Loyalty, Supply Chain, and Packaging Solutions. This diverse team collaborates to enhance client relationships, innovate service offerings, and ensure alignment with market trends, all while fostering a culture of diversity and inclusion. Through their collective expertise, they aim to empower the organization and deliver exceptional value to clients.

Leadership Team

The Customer Support Team at Group O is dedicated to ensuring client satisfaction by providing exceptional service and timely solutions to customer inquiries. This team of skilled professionals, including Customer Success Directors and Service Representatives, collaborates to address client needs, foster long-term relationships, and enhance the overall customer experience within the company's diverse service offerings.

Customer Support Team

This department manages employee relations, recruitment, training, and organizational development.

Human Resources

The Human Resources and Talent Management Team at Group O is dedicated to attracting, retaining, and developing top talent to support the company’s operational excellence. This team handles recruitment, employee benefits management, and strategic sourcing, ensuring that Group O has the right people in place to drive loyalty, supply chain, and packaging solutions effectively. By focusing on both talent acquisition and employee satisfaction, they play a crucial role in fostering a collaborative and high-performing workplace.

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Other teams

Operations and Logistics Team

Sales and Business Development Team

Leadership Team

Customer Support Team

Human Resources

Human Resources and Talent Management Team