Candice Townsend

Candice Townsend is a seasoned professional in customer experience, retention, and operations, currently serving as a District Sales Manager at Groupon, where they lead an inbound sales team and develop engagement strategies. They have held various roles in organizations such as AT&T and Beyond Finance, focusing on loyalty retention and client services. With a background in business management and marketing, Candice is pursuing a Bachelor of Science in Business, Management, Marketing, and Sales at DeVry University. Through their consultancy, Candice Townsend Consulting, they aim to enhance retention strategies and service quality for chain restaurants.