Sneha Kishor brings a diverse background in customer support and technology, currently serving as an SM support representative at Groupon since July 2021. Previously, Sneha worked as a Process Associate at AGS Health from April 2019 to June 2021, focusing on optimizing billing systems and managing accounts receivable denials in a high-volume environment. Prior experience includes a role as a Software Developer at Capgemini, where Sneha was trained on Mainframe technologies and contributed to a project utilizing COBOL and DB2 to develop an Admin Page. Sneha holds a Bachelor's degree in Computer Applications from SRM IST Chennai, completed in June 2018.
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