Groupon

Andy Beelen serves as the Global Head of WFM at Groupon since March 2019. Prior experience includes roles as WFM Business Partner at Conduent and Operations Manager at E2C BVBA, where responsibilities involved optimizing customer contact solutions and overseeing the WFM department. Andy's career started at Sitel, progressing from Customer Service Representative to Employee WFM and Team Leader, gaining extensive experience in workforce management, forecasting, and customer satisfaction. Previous positions also include various roles at arvato Benelux B.V. and earlier positions at Volkswagen and Harol Consyst NV, contributing to a comprehensive background in operations and team management. Education background includes studies at VTI Mariëndaal Diest.

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Global Operations Management

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