Darlene Beck

Darlene Beck is a skilled workplace manager with a diverse background in customer service and support. Currently employed at Grover since February 2021, Darlene has held various roles including Workplace Manager, Customer Service Specialist, and Customer Happiness Manager. Prior experience includes a role as a Working Student in Customer Support at tink, where Darlene handled customer inquiries and resolved disputes, and a position as a Student Assistant at Hochschule München, focused on research and teaching support. Darlene also contributed to online marketing at buah fruits and worked in service roles at ALEX Gaststätten Gesellschaft mbH & Co. KG and Talentgarden. Darlene holds a Master of Arts in World Heritage Studies from Brandenburgische Technische Universität Cottbus-Senftenberg and a Bachelor’s degree in Management, Tourism, and Travel Services from Hochschule München University of Applied Sciences.