Sofia Palazzo

Sofia Palazzo has a diverse work experience that spans across multiple industries. From 2013 to 2019, they worked at MSC Cruises in various roles including Child and Youth Worker, Experience Coordinator, and Youth Staff. At MSC Cruises, they were responsible for coordinating activities for children and youth onboard the cruise ship.

In 2019, they joined WeWork as a Community Associate. During their time there, they played a crucial role in connecting members and facilitating internal training sessions. Sofia also provided support for ticket resolutions and maintenance projects.

In 2022, Sofia joined Torre as an Account Manager. In this role, they built and maintained strong relationships with customers, identified new opportunities, and implemented strategies to increase customer satisfaction. Sofia later transitioned to become an Onboarding Specialist, responsible for training customers on Torre's platform and connecting them with the appropriate teams.

Most recently, Sofia joined GroWrk Remote in 2023 as an Account Manager.

Sofia Palazzo pursued their education at Universidad del Salvador from 2010 to 2013. During that period, they focused on studying Tourism and Travel Services Management. Sofia obtained additional certification in October 2020, specifically in "Aligning Customer Experience with Company Culture," from the institution LinkedIn.