Riya Shetty is currently a Customer Experience Manager at Kotak Cherry, a position held since December 2023, and has been a Customer Support Executive at Groww, India since November 2021, focusing on resolving customer inquiries related to shares and mutual funds. Prior experience includes serving as a Business Support Officer at Computer Age Management Services Limited from May 2019 to October 2021, where Riya managed queries from investors and financial advisors concerning mutual funds and demonstrated skills in handling outbound calls while achieving daily targets. Riya earned a Bachelor of Commerce in Banking and Insurance from SIES College of Commerce and Economics, completing the degree between 2017 and 2019.
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