Albert Lee

Albert Lee has extensive experience in IT support and management, currently serving as a Desktop Support Manager at GRSi since August 2019 and as a Team Lead at Leidos since August 2018. Prior roles include Senior Analyst at NTT DATA Services and Assistant Site Manager at DTSV, Inc., where responsibilities included training staff and ensuring operational quality. At Dell from 2006 to 2016, Albert Lee managed service delivery processes and developed key performance reports. Earlier positions involved providing technical support to users at NIH and NHLBI, utilizing ticketing systems for issue tracking and troubleshooting various software and hardware challenges. Albert Lee's educational background is from the Computer Institute.