GrubConcierge
Mark S. is an accomplished entrepreneur and business leader with extensive experience in various industries. As the Founder and CEO of vGrubs since August 2021, Mark has been instrumental in developing innovative solutions in the food sector. Additionally, Mark serves as an Advisor at GrubCon, which focuses on Grub Concierge services, and as Managing Director of GetCallers, where the company is recognized for its competitive pricing model. Mark is also a Founding Member of NextGenUnity, a charitable organization aimed at helping those in need. Co-founding Reds Group, a privately held fund that invests in private equity deals since August 2011, further exemplifies Mark's expertise in finance and business strategy. Mark's educational background includes advanced studies in Business Analytics and Disruptive Strategy from Harvard Business School Online, as well as a Bachelor of Science in Economics, Finance, and Business Administration from Macaulay Honors College at CSI.
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GrubConcierge
Backed by years of experience in the third-party delivery dispute, chargeback, revenue recovery ecosystem, and off-premise restaurant technology, GrubConcierge stands as a proven leader in empowering restaurants to thrive in today's competitive landscape. Our mission is to help restaurants boost revenue, minimize labor costs, and navigate the complexities of the 3PD ecosystem with ease. At GrubConcierge, we pride ourselves on delivering exceptional experiences for both our clients and their customers within the food and beverage industry. Leveraging our extensive knowledge and experience, we offer comprehensive solutions tailored to meet the unique needs of restaurants utilizing 3PD platforms to serve their customers. Our journey began with our sister company, vGRUBS, which pioneered 3PD dispute and revenue recovery services in 2022 to support its products, services, and restaurant partners. Over time, we expanded our offerings to include Restaurant Concierge services, delivering white-glove customer support and dedicated 3PD assistance to our restaurant partners. Established in 2024, GrubConcierge brings together a team of passionate restaurant advocates, including seasoned executives from vGRUBS and veteran restaurant technology experts. Our singular focus is to provide the food and beverage industry with dedicated products and services centered around 3PD dispute resolution, revenue recovery, and concierge services. Join us on our journey as we continue to empower restaurants to thrive in the ever-evolving landscape of off-premise dining and 3PD platforms.