Connor McGrath is an experienced professional currently serving as an Associate Account Manager at Grubhub. Prior to this role, Connor was a Senior Customer Experience Specialist at Locale (YC S21), where significant achievements included improving customer satisfaction to over 95% through data-driven strategies and integrating AI-powered chatbots that enhanced response times and resolution rates. Previous positions include Sales Support Specialist at Mobile Mini Solutions, where Connor maintained SLA compliance and improved efficiency in issue resolution, as well as internships at DataEndure, ECOPIA Farms, and Pure UX, focusing on data organization, sales support, and user experience design, respectively. Connor holds a Bachelor of Arts in Information Science and eSociety from the University of Arizona.
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