David Cook possesses extensive experience in IT business engagement and project management, currently serving as the Head of IT Business Engagement at GSMA since August 2011. Previous roles include Senior Programme Manager and Salesforce.com Consultant, focusing on Salesforce.com projects. At Bausch & Lomb from September 2009 to August 2011, David acted as Programme Lead for Customer Technologies EMEA, overseeing the Salesforce.com rollout. Earlier experience at Bausch & Lomb from 2000 to 2009 included roles as a Business Analyst and Customer Liaison Officer, with expertise in PeopleSoft’s Financials and Supply Chain Management, particularly in Billing, Pricing, and Order Management.
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