Tom Ward

Tom Ward has extensive experience in the technical support field, working for companies such as Gsolutionz Inc. and Verizon. Tom currently serves as the Customer Engagement Manager at Gsolutionz Inc., overseeing a team of service technicians and engineers. Tom is responsible for reviewing and invoicing all service-related requests, of which there are over 8000 annually. Tom previously worked as a Technical Support at Verizon for over two decades. Tom holds a Bachelor's Degree in Mass Communication/Media Studies from St. Bonaventure University.