Ericka Boyd

Ericka Boyd is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Customer Success Manager at GTT since May 2019, Ericka previously held roles at Masergy Communications, where responsibilities included client development management and project management, playing a key role in service implementation and handling significant projects such as a complex initiative in London. Earlier career experience includes a Program Analyst position at Probado Technologies, where collaboration with high-level Naval command officers led to improvements in operational strategies. Ericka holds a Bachelor of Science degree in Psychology from the University of California, Davis.