Melissa Sheets is a Program Governance & Adoption Manager at GTT, a role they began in 2024. They have extensive experience in client services, having served as a Client Services Manager at Global Crossing from 1999 to 2004, and as an Area Client Services Manager at XO Communications from 2010 to 2017. Prior to their current position, they held roles as Sr. Manager Customer Success Productivity & Enablement and Senior Client Support Manager at Lumen Technologies between 2017 and 2021. Melissa also worked as a Senior Account Manager at PAETEC from 2006 to 2010.
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