Евгени Гаврилов

Евгени Гаврилов is a results-driven professional with a robust background in telecommunications, operations, and customer success. Currently a Principal Operations Escalation Manager at GTT Communications, they lead a team focused on high-impact incident resolution and process improvement. With experience managing critical accounts for major enterprises like Google and Amazon, Евгени has successfully converted sensitive government accounts into significant business growth. They have also held various roles that emphasized mentorship, communications, and operational excellence across multiple industries. Евгени holds a Bachelor’s degree in Economics and has a passion for structured problem-solving and fostering collaboration.