Amy Basnage

Amy Basnage is a seasoned leader in Customer Success and Continuous Improvement, with 25 years of extensive experience across various sectors, including Local Government, K-12 Education, Healthcare, and Corporate environments. Currently, Amy serves as the Director of Professional Services for State Nutrition at LINQ, where they focus on implementing solutions and fostering cross-functional relationships. Previously, Amy held several leadership roles, including Director of Implementation Services at Granicus and Director of Professional Services at Rock Solid Technologies, where they achieved significant client retention and revenue goals. Amy is dedicated to enhancing customer experiences through strategic insights, operational efficiency, and continuous improvement. In addition to their professional pursuits, Amy is enrolled at Penn State University, pursuing multiple graduate certificates and a Bachelor's degree.