Joell Roda is a seasoned professional in onboarding and customer success with extensive experience at Guaranteed Rate and Ravenswood Title. Currently serving as Senior Onboarding Lead at Guaranteed Rate since March 2024, Joell previously contributed as Onboarding Lead, overseeing initiatives for joint ventures and new hires. At Ravenswood Title, Joell held dual roles as Disbursement Manager, ensuring timely fund allocations for transactions, and Customer Success Manager, enhancing customer experiences through effective issue resolution. Earlier positions at Guaranteed Rate include Licensed Loan Officer, where Joell focused on customer experience in the Online Sales Division, and Associate Director of Events, managing relationships and coordinating corporate events. Joell earned a Bachelor of Arts in Journalism with a focus in Public Relations from Indiana University of Pennsylvania.
This person is not in the org chart
This person is not in any teams
This person is not in any offices