GuestRevu
Sam Draper is an accomplished software development manager with extensive experience in the technology and design sectors. Currently serving at GuestRevu since July 2014, Sam leads the development of a premier cloud-based guest management tool tailored for the hospitality industry. Previous roles include senior developer at Insite Labs, where website projects spanned various industries, and founder of Draper Internet Consultants, focused on client objectives. Sam's career also features significant positions such as lead developer and account manager at Twelve Horses, managing numerous high-profile corporate accounts, and co-founding Pencil to Pixel, which achieved profitability within three months. A background in web development, graphic design, and credit control rounds out Sam's diverse skill set, underpinned by an academic foundation in graphic design from the University of Pretoria.
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GuestRevu
At GuestRevu, we help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings. We believe that feedback from guests is essential to the operational and marketingsuccess of any hospitality business, as hospitality is not a product but an experience.Using our guest feedback and reputation management solutions hoteliers can gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews and improve guest satisfaction to drive more direct bookings and, ultimately, revenue. Specialised group accounts make management across multiple properties faultless.GuestRevu is cloud based, easy to use and, being made for the hospitality industry, has key partnerships with property management systems (PMSs) across the world creating a seamless, integrated experience. GuestRevu is also a TripAdvisor™ Platinum Review Collection Partner and our clients consistently experience an improved TripAdvisor Popularity Index Score.